Overview

Welcome to Yoga Gears! Our website is designed to be your premier destination for all yoga-related products and information to enhance your wellness journey. Whether you are a beginner or an experienced yogi, our platform offers diverse products tailored to your needs. We expect our users to find a supportive and resourceful environment, encouraging a holistic approach to health and wellness. Using our site, you agree to engage with our community respectfully and responsibly, ensuring a positive experience for everyone involved.

Acceptance of Terms

Accessing and using the Yoga Gears website signifies your agreement to abide by our Terms and Conditions. This agreement is mandatory for all users who wish to utilise the services offered on our platform. Your continued use of the site following any updates or changes to these terms also constitutes your acceptance of such revisions. If at any time you do not agree with these terms, you are advised to discontinue use of the site. We encourage users to review the terms regularly to ensure they understand any modifications.

Changes and Accessibility

Yoga Gears reserves the right to update or modify our Terms and Conditions, as well as the features and functionalities of our website, at any time without prior notice. These changes may be made to improve user experience, comply with legal requirements, or enhance service offerings. By continuing to use our services after such changes, you agree to be bound by the updated terms.

We are committed to ensuring that our website is accessible to everyone. Efforts have been made to ensure that all users, including those with disabilities, can access and use our site effectively. However, should you encounter any difficulties or have suggestions for improving accessibility, please contact our support team.

User Responsibilities

At Yoga Gears, we strive to create a secure and positive environment for all our users. We outline specific responsibilities that each user must uphold to maintain this atmosphere.

Account Security

Protect Your Credentials: Users are responsible for safeguarding their account credentials. It is crucial to use strong passwords and update them regularly. Do not share your login details with anyone.

Monitor Account Activity: Stay vigilant about any unauthorised or suspicious activity on your account. If you notice anything unusual, report it immediately to our support team.

Interaction Norms

Respectful Communication: Engage with other users and our team respectfully. Harassment, abusive language, or discrimination will not be tolerated.

Content Sharing: When sharing content, ensure it is appropriate and respectful. Inappropriate content will be removed, and actions may be taken against the offending account.

Feedback and Participation: We encourage constructive feedback and active participation in discussions. Your insights are valuable to us and can help improve everyone’s user experience.

Legal Compliance

Adherence to Laws: Users must comply with our website’s applicable laws, including respecting copyright and other intellectual property rights.

Adhering to these guidelines, you help ensure that Yoga Gears remains a welcoming and secure platform for everyone. Non-compliance with these responsibilities may result in the suspension or termination of your account.

Purchases and Payments

Order Process: To purchase Yoga Gears, select the products you wish to buy, add them to your cart, and proceed to checkout. You must provide the necessary shipping and payment information before finalising your order. Once the transaction is successful, you will receive a confirmation email with your order details.

Payment Methods: We accept various forms of payment, including major credit cards, debit cards, and PayPal. All transactions are secured with advanced encryption to protect your personal and financial information.

Transaction Issues: If your payment is not working or you encounter errors during checkout, please contact our customer service immediately.

Content Ownership and Usage Rights

Intellectual Property: All content on the Yoga Gears website, including text, graphics, logos, images, and software, is the property of Yoga Gears or its content suppliers and is protected by international copyright and intellectual property laws.

User-Generated Content: Users may post reviews, comments, and other content and submit suggestions, ideas, or questions. By posting content, you grant Yoga Gears a non-exclusive, royalty-free right to use, reproduce, modify, adapt, publish, and display such content worldwide in any media.

Service Modifications and Availability

Updates and Discontinuation: Yoga Gears reserves the right to modify, suspend, or discontinue any part of our services without notice. This includes changes to product availability, features, and content hosted on the website.

Service Availability: While we strive to ensure the website is always accessible, we cannot guarantee that the service will be uninterrupted or error-free. Scheduled maintenance and unforeseen downtime may occur, and we will do our best to communicate any significant disruptions to our users.

By engaging with our website and utilising our services, you agree to these terms. You are expected to check periodically for any changes to the terms of service or operational guidelines.

Shipping & Returns

Shipping Policy

• Delivery Times: Yoga Gears processes orders within 3-4 business days. Estimated delivery times depend on the shipping option chosen at checkout.
• Shipping Costs: Shipping costs vary based on the weight of the order and the delivery location. These costs will be calculated at checkout.
• International Shipping: We offer international shipping. Please note that international customers are responsible for customs, duties, or taxes imposed by their respective regulatory agencies.

Return and Exchange Policy

Return Period

• You can return items purchased from our website for a refund or exchange within 15 days of receipt.

Condition for Returns

• Items must be returned in their original condition—unused, unaltered, and with all tags attached. Products that do not meet these criteria will not be eligible for a refund or exchange.

Process for Returns and Exchanges

• Contact our customer service to initiate a return or exchange. You will be provided with instructions and a return authorization number.
• For exchanges, please specify the replacement item you desire.

Refunds

• Refunds will be processed upon receipt and inspection of the returned item. Expect the refund to be credited back to the original payment method within a few days.

Shipping for Returns

• Customers are responsible for the shipping costs of returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

This policy ensures the process is straightforward and customer-friendly, promoting a hassle-free experience with Yoga Gears.